The repair process involves the injection of special adhesives into the damaged part of the glass. The degree of success of each repair is a function of several variables. The best results are obtained when the damage is recent, the point of impact small, the cracks around the damaged area are small, and there is not moisture or other foreign matter in the damaged area.
In some cases, the attempt to repair a windshield can result in the chip or crack becoming larger, and we are not responsible for such damage.
Our windshield warranty works as such: if you are dissatisfied with the repair, we will credit the cost of repair toward replacement. We guarantee that the repaired portion of the windshield will not crack further and that the repair will pass any state vehicle inspection, or we will credit the cost of repair toward replacement.
This windshield warranty applies as long as you own or lease the vehicle on which the repair was made and is not transferable.
Under our lifetime warranty, automotive glass is warranted against defects in material or workmanship for as long as you own the vehicle in which the glass is installed so long as such defects are brought to the attention of us within 30 days of your discovery of a defect.
General information & Claims
If you have a problem, you may contact us, call or text (571) 363-8156 , or schedule warranty work online at www.autoglassguysva.com/warranty and we will replace or repair the warranted product or correct the defective workmanship without charge at a mutually agreed upon time.